Terms & Conditions
Please note that by paying course enrolment or appointment fees, or ordering physical products from Naturecure Academy Ltd by any means you are accepting the following terms and conditions.
1 TRAINING SCHOOL - General
1.1) Course enrolments by students are non-refundable except during ‘cooling off’ periods (see below) and are not transferrable to third parties.
1.2) Naturecure Academy Ltd is governed by the laws of England & Wales and as such only offers instruction and advice relating to the practice of course subjects in those countries. It is the responsibility of all students to investigate the laws and insurance requirements regarding the practice of subjects taught and the marketing of related services in the country where they intend to practice or do business. Naturecure Academy Ltd cannot be held liable for anything taught on any course that may contravene laws outside England & Wales.
1.3) Naturecure Academy Ltd respect the privacy of all students/customers and endeavour to adhere to all relevant privacy regulations regarding their data. See here for Naturecure Academy Ltd’s Data Protection & Privacy Policy.
1.4) Naturecure Academy Ltd offer a 7 day ‘cooling off’ period from the point of payment of course fees for any of our online courses, where a student’s enrolment can be cancelled subject to no more than 10% of the course having been completed by the student. To request a cancellation Naturecure Academy Ltd must be informed by email within the cooling off period, whereupon the student’s enrolment on the course will be cancelled and all access to the course online portal removed, if cancellation is accepted by Naturecure Academy Ltd. Should cancellation by the student be accepted, in order to gain a refund students must return any printed materials that accompany the course and are sent by post. These contain a significant portion of the intellectual property of the course. When these have been returned, there will be a refund of all course fees less a small card payment processing fee (2.5% of fee payment) and postage costs for originally sending the printed materials. Should all printed materials not be returned within 28 days, Naturecure Academy Ltd will refund 50% of the course fees, less a small card payment processing fee (2.5% of fee payment) and postage costs for originally sending the printed materials. If no printed materials accompanied the course, then a full refund less a small card payment processing fee (2.5% of fee payment) will be given if cancellation is allowed.
1.5) Naturecure Academy Ltd cannot be held liable for any loss of access to online course materials due to issues caused by third party organisations or outages of internet access. Naturecure Academy Ltd reserves the right to remove all content from the internet at any time. In the case of ceasing to trade, Naturecure Academy Ltd cannot be held liable for loss of access to online content.
1.6) Students must keep their login information for the course portal (the online resource where course training resources are hosted) private and secure. Only enrolled students may access the course materials on the training portal. Any student deemed to have given access to any other individual to the course portal or any other online resources belonging to Naturecure Academy Ltd, will have all access to online materials and ongoing support removed permanently with no refund of course fees.
1.7) All course content online and all printed course materials are copyrighted by Naturecure Academy Ltd. Anybody deemed to have breached Naturecure Academy Ltd copyright by copying any course materials or duplicating any course printed materials or parts thereof, will have all access to online materials and ongoing support removed permanently with no refund of course fees. Printed materials that accompany the course must not be sold or passed onto third parties.
1.8) Naturecure Academy Ltd reserve the right to remove students’ access to course content online at any time.
1.9) Naturecure Academy Ltd are registered for Value Added Tax (V.A.T.) in the UK (V.A.T. No. 467526853) and all products or services sold to customers in the UK will incur V.A.T. where relevant. Customers outside of the UK will also be liable for V.A.T. on training/mentoring services as the place of supply for those is deemed to be the UK under UK tax law. Customers in other territories who purchase products from Naturecure Academy Ltd are responsible for the payment of all relevant local sales taxes and/or import duties.
1.91) Any prices quoted by Naturecure Academy Ltd in any currency other than UK sterling are subject to exchange rates quoted by the payment portal used to collect payments. These are subject to change and Naturecure Academy Ltd has no control over the quoted prices at any particular time. Naturecure Academy Ltd also reserves the right to change the UK sterling prices of all goods and services offered, at any time, and to remove any products or services from sale.
2 TRAINING SCHOOL - Live & Dry Blood Analysis Training
2.1) All students on Naturecure Academy Live & Dry Blood Analysis courses are required to have valid Student Medical Malpractice & Indemnity insurance that covers Live Blood Microscopy, in order to practise skills taught on members of the public, tutors or other students during the course and while they are still learning. Should students complete the various requirements of the course and receive their Certificate of Competency, they will then be required to upgrade to Full Practitioner Cover in order to practice professionally.
2.2) Naturecure Academy Ltd cannot be held liable for a refund of course fees (subject to Clause 4 above) if Live or Dry Blood Analysis or any techniques, such as taking blood samples, taught on our courses is not allowed to be practiced in students’ local areas. It is the responsibility of each student to ensure that the practice of Live or Dry Blood Analysis or any related techniques can be practiced legally where they want to practice and all students undertake training with Naturecure Academy Ltd at their own risk.
2.3) Naturecure Academy Ltd cannot be held responsible for any advice given by students to members of the public in relation to the practice of Live & Dry Blood Analysis, or any other subject. Students who achieve certification through Naturecure Academy Ltd must comply with their local laws regarding the need to be a registered and/or qualified therapist or medical professional in order to prescribe supplements or offer nutritional advice.
2.4) Students will only receive a Certificate of Competency when they have been deemed to have reached an appropriate level of aptitude in the subject studied, as determined by the Course Director. Naturecure Academy Ltd makes no guarantee that all students enrolling on courses will achieve certification.
3 EQUIPMENT PURCHASES
3.1) Naturecure Academy Ltd offer to sell certain microscopes and accessories under a drop-shipping agreement with Brunel Microscopes Ltd, who are the importer and distributor, and responsible for all maintenance, warranties and shipping of those products.
Any microscope bought through this arrangement with Brunel Microscopes will be subject to the following warranty terms:
The microscope that you have purchased will have been despatched in packaging specifically designed for its protection. It is imperative that this is retained for the period of the warranty in case the microscope or one of its parts has to be returned to the distributer. Failure to do this could result eventually in transit damage that would be outside of this warranty.
The “distributer” (Brunel Microscopes) warrants this microscope to be free from defects in material and workmanship under normal use for a period of two years from the date of purchase. The warranty does not cover fuses, electrical cords, or add-on accessories that were not built into the microscope as an integral part of the original manufacture. The warranty does not cover lenses that have become inoperable due to dirt or damage as a result of misuse or lack of cleaning and maintenance. The microscope must be kept clean from excess immersion oil as instructed by the retailer. The warranty specifically covers the physical microscope only and does not include the inability of the purchaser to use the equipment correctly. These warranties shall not apply to the following:
1. The microscope has been subjected to disassembly, tampering, misuse, impact, improper storage, or contact with foreign materials such as sand or liquids.
2. The microscope has been subjected to abnormal use, neglect, alteration, negligence or accident.
3. Defects or damage directly or indirectly caused by improper installation or attempted repair and/or the use of unauthorised replacement parts.
4. Damage caused in transit or caused by parts lost or which fail due to accident, fire, theft, chemicals or acts of nature or war.
In the event of failure of the microscope or one of its parts and the need to evoke the warranty, direct contact should be made to the “retailer” (Naturecure Academy Ltd) who will liaise with the distributer who will then resolve the problem with the purchaser directly. Contact from the distributer will initially be via email, and if possible, by ‘zoom’ (video conference) interaction so that the problem can be seen.
Should the microscope or one of its parts need to be returned to the distributer for replacement or repair, then it must be packaged in the appropriate part of the delivery packaging. Failure to package accordingly that results in damage in transit will not be covered by the warranty. During the warranty period, the cost of returning for repair and subsequent return to the customer will be at the expense of the distributer.
Warranties are not transferrable should the microscope be sold to a third party.
3.2) Naturecure Academy Ltd cannot be held liable for advice or recommendations given about any other equipment models or suppliers.
3.3) Where free international shipping is included with any product sold by Naturecure Academy Ltd, Naturecure Academy Ltd will cover all shipping costs or UK delivery costs, otherwise the customer will be liable for paying shipping or delivery costs.
3.4) Naturecure Academy Ltd commit to instruct Brunel Microscopes of any relevant order requiring processing and shipment by the next working day, but can make no guarantees about delivery periods on any orders. Naturecure Academy Ltd cannot be held responsible for any consequences relating to stock no longer being available of any particular item. Lack of stock availability may cause extended delays and customers are advised to contact Naturecure Academy Ltd prior to ordering any equipment, to check stock availability and estimated delivery dates. International deliveries may be subject to unforeseen delays or customs processing, for which Naturecure Academy Ltd cannot be held liable. Customers outside the UK are responsible for paying any import duties or taxes due on products imported into their country on arrival, and are advised to contact Naturecure Academy Ltd before ordering to gain an estimate of expected import taxes and duties. Naturecure Academy Ltd cannot be held liable for the accuracy of that estimate.
3.5) Under the UK Consumer Contracts Regulations, all customers have the right to cancel product orders without explanation after have been placed (by whatever mechanism) until 14 days after the goods have been received. Naturecure Academy Ltd must be informed in writing of any requests for refunds within this period. Naturecure Academy Ltd will return the full amount paid including the cost of shipping goods within 30 days, should cancellation be made. Goods received that are subject to cancellation should be returned to Brunel Microscopes at the customer’s cost. Brunel Microscopes Ltd will arrange to collect any items not returned and the cost of this collection will be deducted from funds due by Naturecure Academy Ltd.
3.6) Where any packages are offered for sale, containing physical products and training courses sold together, the consumer rights relating to and and terms of sale of those individual items will be considered as separate as far as these terms & conditions are concerned. Should customers wish to cancel one but not the other of the products supplied, then as long as the relevant cancellation terms above are met for that specific item, a refund relating to the relevant portion of the sale price (as decided by Naturecure Academy Ltd) will be given.
4 BLOOD ANALYSIS APPOINTMENTS
4.1) Appointments cannot be cancelled or rescheduled by clients less than 48 hours before the appointment time. Any appointments missed by clients will be charged at the full appointment rate. Any appointment cancelled more than 48 hours before the appointment time will receive a full refund.
4.2) Naturecure Academy Ltd reserve the right to cancel or reschedule an appointment at any time. In the event that an appointment must be cancelled or rescheduled by Naturecure Academy Ltd, a full refund will be available if requested by the client.
4.3) Naturecure Academy Ltd reserve the right to refuse to offer analysis services to any client.
4.4) Appointments can only be confirmed when the appointment fee has been paid in full. Agreed appointments are only considered provisional until payment has been received.
4.5) Naturecure Academy Ltd cannot be held responsible for any of the advice, comments or health information given to clients. Naturecure Academy staff are not medically trained and all information given verbally or written down to clients must not be considered as medical advice. If clients have any medical questions or concerns, they are advised to seek professional medical advice as soon as possible.
4.6) As part of the analysis process, Naturecure Academy Ltd staff or their representatives will be required to extract small amounts of blood from clients using medical lancets. Clients hereby certify that they will inform staff of any health conditions relating to their blood or body fluids that may cause risk to Naturecure Academy Ltd personnel.
4.7) Clients agree to Naturecure Academy Ltd keeping basic data records pertaining to their appointment about them, including their name, patient number, blood images & videos, and analysis reports. Clients can request to have this information deleted at any time.
Naturecure Academy Ltd, Wilbees Road, Arlington, Polegate, BN26 6RU, United Kingdom
Company No: 11007573 VAT No: 467526853 Registered in England & Wales